Mental Health Help

Information provided on this website is neither intended nor implied to be a substitute for professional medical advice and is not intended to replace the services of a physician, nor does it constitute a doctor-patient relationship. You should not use the information on this website or the information on links from this site to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. If you have or suspect you have an urgent medical problem, promptly contact a professional healthcare provider. Guards Down advise you to always seek the advice of a physician or other qualified health provider prior to starting any new treatment or with any questions you may have regarding a medical condition.

If you are experiencing an emergency:

  • The Nationwide Emergency Number in the U.S. is 911.
  • If you are experiencing a crisis or fear for your safety, [call 211](https://www.211.org/services/crisis).
  • For non-emergencies, many cities in the U.S. support 311.
  • The National Suicide Prevention Lifeline, 1-800-273-TALK (8255) or Live Online Chat.
  • The National Suicide Prevention Lifeline (ESP), 1-888-628-9454.
  • The National Suicide Prevention Lifeline (Deaf & Hard of Hearing Options), 1-800-799-4889.
  • The Veterans Crisis Line can be reached at 1-800-273-8255, followed by Pressing 1.
  • The Crisis Text Line can be reached by texting HOME to 741-741.

Any application of the recommendations on this website is at the reader’s discretion. As a courtesy, Guards Down may provide links to outside sources and websites operated by other parties; however, Guards Down is not responsible for information produced by other parties or on other web sites. The links are provided for your convenience only. The inclusion of links does not imply any endorsement of the materials or any association with their producers. Guards Down does not operate, control or endorse any information, products, or services provided by third parties through the Internet. While we strive to keep our website current, medical practices sometimes change quickly, and we cannot guarantee the accuracy of the contents.

Counseling, CBD, & Support

Some of our CBD products contain No THC, but all products meet the federal guidelines of 0.3% of THC Content or Less.

We do not provide or ship CBD to the states of Idaho, Iowa, Nebraska, or North Dakota, and we do not provide or ship edible or drinkable CBD products to the states of Maine, New York, North Carolina, or Ohio.

Return and Refund Policy

  • Last updated: February 12, 2021

Thank you for shopping at Guards Down. If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Guards Down LLC, 2093 PHILADELPHIA PIKE #8941, CLAYMONT DE 19703.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Guards Down, accessible from guardsdown.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
:Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.
The deadline for canceling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
  • By email: support@guardsdown.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.


Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
  • The Goods were purchased in the last 30 days
  • The Goods are in the original packaging
The following Goods cannot be returned:
  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.


Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Must contact the customer support to coordinate return process

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
  • By email: support@guardsdown.com

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